Call Center – Technical Support
 

📢 Job Opportunity at e&enterprise
Position Title:
Call Center – Technical Support

Salary: 5,500 SAR (including incentives)

Work Schedule:

Shift-based
(7 hours per day- 1 hour break)
6 working days per week
1 day off
Requirements:
Saudi nationality
Proficiency in English (spoken and written)
Educational background in Information Technology (Diploma or higher)
1 to 3 years of experience
Preferred experience in Fiber-to-the-Home (FTTH)
Contract type: Indefinite (with notice period for termination)
✅ Benefits:
Social insurance
Medical insurance
21 days of annual leave
Structured and professional work environment
Ongoing training and professional development

🛠️Key Responsibilities:
Respond to customer inquiries and provide FTTH service information
Troubleshoot connectivity and device-related technical issues
Assist with billing, payments, and account updates
Manage service upgrades, cancellations, and changes
Handle complaints and ensure timely resolutions
Support retention and promote additional services
Conduct follow-ups for service updates and customer satisfaction

📍 Location:
Al-Quds District, King Abdullah Road, opposite the metro station (easily accessible from anywhere in Riyadh)
To apply: Send your CV to the following email:
📧 jobsksa@eandenterpriseksa.sa

Deadline to apply: August 7, 2025

رد: Call Center – Technical Support
 

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