MLS one of Mohammed Yousuf Naghi Group & Brothers Group pleased to announce the following opportunitie;
Job title: (Account Manager) Reporting to Continuous Improvement & Solutions.
Nationality: Saudi ( Meal or Female )
Location: Jeddah
Education : Bachelor degree. Effective use of the English language. Recognized Logistics qualifications
Experience : 2 Years at least .
Requirements :
· Deputize & represents MLS in customer meetings. Take minutes and to ensure any actions for MLS are completed in a timely manner.
· Lead all the projects related to the assigned account.
· Develop a balance score card and ensure MLS hit its targets where agreed.
· Communicate customers’ requirements, changes, dissatisfaction, or other related information which has impact on the services delivered by MLS and/or jeopardizes customer’s service contract, to the MLS senior management team.
· Manage the SLA and ensure all rate increases are agreed and implemented in conjunction with Finance.
· Working with MLS operations to improve the service quality and thus customer’s satisfaction.
· Review & update SLA / SOP's and the quality processes to capture business needs within the organizational vision.
· End to end VAS process to be agreed and costed and managed with the Ops Team.
· Help and manage and participate in the marketing strategy for the department and MLS
· Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
· Develop further business opportunities and work streams that generate revenue.
· Attend and manage workshops related to your customers and ensure that the BDM software is actioned promptly to capture opportunities.
· Manage the marketing strategy with your customers issues addressed and where possible to help them with their strategy within the Saudi Market which ultimately generates revenue for MLS where possible.
· Work with the appointed marketing company & OP team to help manage our strategy going forward that also hits your customers hot spots.
· Managing customer’s visits to WH’s Coordinating audit requirements.
Send the CV to below Email :
Recruitment@fmcg.mynaghi.com
Note : Please write Job title & City when you send the CV ( For Example : Account Manager – Jeddah ).